Elsa Perez 07 April 2025

The wait is insane
The wait to be seen and get a blood transfusion was 12 hours.

Dolores Mireles 10 September 2024

Horrible horrible experience
I came in and couldn’t no one offered me pain medication. I was sent home with pain and feeling the same as if I had gone in even after the blood draw and the lab work

Dababay 30 April 2024

The service was horrible
I couldn't breathe and was wheezing and a guy asked the doctor that I couldn't breathe and she said I was fine because my pulse was good. A Other things they took forever and they were talking doing there hair and people were sick. And it was the emergency room.

Deanna Lynn Velasquez 06 April 2024

9 hours wait for what?
I was there in excruciating pain and I was there for a little over nine hours. I feel like I was just pushed to the side and then just told that I was badly bruised and sent home.

Joanna Villa 17 December 2023

Super unethical or compassionate about my pains
Worst ER experience I have gone through, don't ever want to go back there. They show how much they don't care about the patients, they put you in uncomfortable places, you call and you call the nurse and nobody comes to see what you need. The doctor just did EKG and blood and that was it knowing that I kept complaining about my breathing. They sent me home with the same medication knowing that I had already told them that I was taking it currently and it wasn't working. Super careless about the patients and just want to get paid. No blankets, or comfortable place to put you and they took my wheelchair as they said they need it for other patients.

Rhiannon Wilemon 12 November 2023

The E.R. staff... Ughhhh!
They are RUDE, Judgmental and overall, just very and Desensitized Humans! My boyfriend Christopher Bradbury with stage 3 cancer came in experiencing terrible back pain and he was treated LITERALLY like some pill junkie who they decided to ignore and make wait ALL DAY crying in their waiting room. And No, I'm not exaggerating this, check your records. And I get it, The E.R is faced with unmanageable situations and over time you start to Hate Your Job, seems like. So acknowledge it! Change it. Ask for a different position or something. All of the staff in E.R. are making Adventist Health look bad!

Jennifer Dempsey 12 September 2023

Ended up in the ER after surgery
After surgery, Every time I pushed the nurses button, I had to wait up to 30 minutes for help and answers. When I was finally discharged, I was very ill informed of who to call for help, what numbers, lots of things. I wasn't able to get a hold of anyone and ended up in the ER because the surgeon gave me too much gas and it's causing pressure around my heart.

Justin Heidelberger 10 July 2023

Left me in a bathroom without nurse assistance light or cord
I have gone numerous times to this ER they are normally very helpful however the last two visits I have had there have been horrible. This visit I had to be wheeled in after a fall I had I had to use the bathroom the nurse wheeled me in and left me. There was no nurse assistance chord or anything I saw this happen with numerous patients in the er lobby area.

Yinna Alvarez 14 February 2023

I learned the hard way
The only reason, I give this hospital one star is because it won’t give the option for 0 star. I been to many different hospitals because of my job. But this hospital is the worse. I took my son to the emergency room after being there for 4hrs inside in a room. No, one went to check on my son or anything. But, yeah twice they went to get insurance information and to make sure they had all my information to sent me the bill. My son was having a virus, pink eye on his eyes, chest congestion and runny nose. He barley could breath. He wasn’t feeling good, plus he was hungry. I was very disappointed seeing there was only about 7 patients there. I came out of the room and doctors and nurses weren’t doing nothing but having a conversation and laughing there. I took my soon and leave the emergency room. No one got the nerve to tell me anything but the maintenance lady changing the trash bags. She asked if I was leaving I said yes, need to go home and leave. Don’t go there if you have other options, I learned the hard way.

Ashley Amerson 07 February 2023

3 hours for an EKG with chest pain
I waited an hour and a half before anyone bothered to ask me my name. Took them 3 hours total for an EKG....after saying I had chest pain and shortness of breath.