Ashlee Beard 31 October 2026

I now have over $1000 bill and no one will explain to me why this is
My experience at Holyoke Medical has been absolutely horrendous, from the actual appointment, they were extremely rude and unprofessional, they didn't provide any results, instead forced me to another appointment that was then not covered. Never go to this center. The womens center is even worse.

T T 02 February 2026

What a shame
I was accompanying a patient for an eye exam at pioneer valley eye and was notified that the practice is being forced to vacate for no reason other than corporate greed. This medical practice has been at this location for years, it's a shame that Holyoke medical center is forcing this practice to vacate.

Rose Lynch 13 November 2023

Patients should not be treated as enemies
I was brought by ambulance to the ER for respiratory distress and possible pneumonia. The RN assigned to me was hostile and condescending. I asked for a change and heard her tell another staff member that I refused to answer her questions regarding food allergies and I was simply confused by her rapid fire questions. There is no reason a patient should be made to feel scolded in a hospital room. I recommend trauma informed care training.

Giseimi Garcia 29 September 2023

First red flag didnt ask me about my medications
Worst hospital I’ve have ever been to! The emergency waiting are was filthy disgusting never in my life have I seen a hospital so dirty. First of all I was never asked what medications I’m on which to me was the first red flag. The doctor didn’t even let me explain my symptoms and kept on cutting me off like if he’s the one in my body and knows what I’m feeling very rude for sure. They ask for a urine sample but never pick up the cup how unprofessional! They disappeared for hours then came back in the room with discharge paper work and never even spoke to me about my diagnosis which I think that doctor just guessed to be honest. This was my first time and last time attending this place and it sucks because this is my local hospital. Once again I do not recommend!!!

RAH Admin 30 October 2019

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