Sarah Bell 24 September 2026

I will continue to advocate anyone and everyone NOT TO USE THIS ER
I wish I could give a lower score. There is absolutely no reason it should've taken 7 hours to have a sense of what was happening. No communication, all they did was check my vitals multiple time, take an ultrasound (which i legitimately had to call the nurse over myself just for them to give me the results 2 hours after I had the ultrasound), tell me to pee in a cup without them telling why I was even being ask to do so, and for how rude the nurse was when I called them over to have them tell me my result since no one bothered to proactively mention it. "Im sorry you that way" is a crazy statement to say to someone who was hysterically crying, i was extremely thirsty and sleep deprived. I was also denied water the whole time so the whole 7 hours i went without anything but yet they expect me to pee in a cup. Yall are pathetic. I know better to never go here again, and until I die

Joni Hunt 07 August 2026

They are constantly messing up billing
And you have to wait forever for important appointments

LINSEY Asob 30 April 2026

Terrible health care
No concern for the sick. How can a government health care put someone who is in pain on a waiting list of 3 years time. This is sad especially to the foreigners in UK trying to get care.

Sarah Angeline 10 March 2026

Do NOT send your loved ones here!
They are very rude and don’t care about anyone. I did not encounter one single nice human being while visiting my loved one here. Take that back, the gift shop woman was very kind but she was the only one. They send people home less than a week after having major surgeries, even if “home” means a rinky dink hotel room with ZERO support for a person that has barely got over surgery and in an extreme amount of pain! He can’t even get out of bed on his own and they just turn him out into the streets! I told numerous people that he was living in hotel rooms and out of his car and absolutely no one cared! What kind of heartless people work here?!?! If something ever happens to me, send me to a different hospital or just let me die in the streets because that’s pretty much what this hospital will let happen to you!

Gene Pierson 31 December 2025

My wife had to placed in hospice care in order to get the best care
My wife was being seen for a liver transplant due to liver failure. She battled the disease for 4 very long years. Her transplant team assured us they would find a liver, instead they found every reason they could as to why she couldn't get it and came up with reasons as to why she had been taken off the transplant list. She is now in hospice care and thanks to her transplant team I have to watch her as she is slowly passing away. Very big thanks to Albert B Chandler for all they did for my wife. It is very sad knowing that my wife had to placed in hospice care in order to get the best care she has ever received in the four years.

Robin Lahue 14 October 2025

ICU unit
Well under prepared with experienced nursing staff.

Derrick Allen 01 October 2025

Rude and unwelcoming
The medical staff is wonderful.... administration and security on the other hand were very rude and unwelcoming, they refused to transfer us to UofL hospital after several request, which is close to home.

Jonathon Miller 24 July 2025

Do better UK
We got a hotel so my fiancé could be there on time for her surgery which we had to be there at 5:30 in the morning because we live over an hour away just to get registered and checked in just to be informed that the surgery got canceled but no one had called us or anything the people that told us that were extremely rude. They also already knew when we went to advance surgery but yet they never tried to call us. They wasted our time and money for nothing this surgery has been scheduled for 9 Months. This completely unacceptable and the fact that UK is multimillion dollar hospital that they can’t reimburse us 800 dollars because of there lazy staff that apparently can’t even pick a phone and call you. I would be ashamed to be associated with a place that screws a little family like us out of so much money.

Sean Moberly 07 July 2025

Will not recommend UK to anyone ever again!!
Me and my wife got to the hospital because her ovaries were hurting her really bad. We got there and they did an ultrasound, and a CT scan, also the nurses did some bloodwork on her. And it took them 2 HOURS TO GET HER VEIN. After that they gave her some pain medicine and we sit there for 2 more hours and they admitted her for the night. We then got a room in the ER and we sit there for 12 HOURS, and the nurse that gave her pain medicine was very rude, the doctor that also came in there to tell her the game plan for her treatment was also rude and tried to tell her that she has to take birth control for her pain to go away. And she cannot take birth control because it caused her to bleed really bad every time she has had it and also almost killed her. Also said I had to stay outside of the room so the doctor can talk to her, but she’s my wife, why can’t I stay in the room while the doctor is in there? It’s my right. Then my wife told her she couldn’t take birth control or any form of birth control and then the doctor said “Then I guess you’re just going to be in pain then.” So therefore the doctor was also very rude! So after we got out the ER and went to the 7th floor they gave us a new nurse and our own room to stay for the night. Thankfully the new nurse we got was a lot nicer and took care of her whenever she would get sick. They had us in the hospital from Friday night at 10:30PM to Sunday morning at 10:00AM and they sent my wife home in pain and is STILL IN PAIN HAVING TO FIND ELSEWHERE TO GO.

Samuel Hart 27 May 2025

DEFAULT
Takes half a day to git arm checked and to git a refill on meds bs