Dawn Abraham 07 July 2026

I felt I was at a factory, not at a hospital!
I arrived in the ER approximately 9:30 AM. I did not get discharged until 12:49 PM. The doctors were great, but the nurses were ignoring us. I was bleeding and no one stopped the bleeding. I had three serious cuts on my face and asked several staff members for ice packs. During that entire time I only received one ice pack! The ice packs only last about five minutes. Thank goodness, my husband was there to chase them down for that one ice pack Sometimes he could find no one to help. We found gauze on the countertop and stopped the bleeding by ourselves. No one cleaned me up or asked if I was comfortable. No one asked me if I needed water. I understand before CT do they do not want to give it to you, but after the CT, I was offered nothing. They left me in there, my bloody clothes the entire day. No one wiped the blood off the rest of my body. I was not offered a wheelchair during discharge. The discharge papers were not read to me and I did not have to sign anything. It took two hours for them to come in for an x-ray and the CT person said oh I was going to take her for a CT. They were going to do the x-rays on my knees, which were minor. I said that the CT trumps the x-ray of my scraped knees, and should be done first I was carefully moved from the gurney to the CT table. However, the staff was asking each other about what they were doing for the Fourth of July and had me walk back independently to the gurney which was about 10 feet away, after the CT. I asked for them to clean up my knee. They said it’s fine. It was bleeding. If it needed an x-ray, it should’ve needed some first aid. The staff made us feel that we were bothering them. I did not feel welcome at all. Thank God, I had no serious injuries and did not bleed to death. The nurse on my discharge papers shows JC, but I was never introduced to the nurse.

E G 15 April 2026

OVERCHARGE AT $7500.00 FOR A 5 MINUTE CONSULTATION
DO NOT USE THEM. My daughter was mis-diagnosed at the Stand alone Emergency hospital run by HCA/JFK on Jog Road in Boynton Beach. After a 5 minute visit, she was prescribed antibiotics which we learned a few days later made her condition WORSE. She had Mono and was NEVER Tested for it. MD Now tested and confirmed it was Mono! Insurance paid out over $7000 for a 5 minute visit, my daughter received an invoice for $323.60 to which we immediately disputed. 10 months later and 15 conversations later they sent my daughter to collections!!! ABSOLUTELY DISGUSTING. HOW ABOUT YOU HIRE QUALIFIED PHYSICIANS THAT DIAGNOSE CORRECTLY? 0 STARS!!!!!

Kimmy 09 February 2026

I hope that other patients do not experience similar issues
I am writing to formally report a very poor experience in your emergency department. I arrived by ambulance due to a severe headache and extremely high blood pressure. I was told my blood pressure was near stroke level. Despite the seriousness of my symptoms, I waited almost two hours without receiving appropriate attention. The only testing performed was blood work, and I was ultimately told I had a “viral infection,” which did not seem to match the severity of my symptoms and was very concerning to me. During my stay, I repeatedly attempted to get assistance. I pressed the call light and waited over five minutes with no response. I pressed it multiple times. At one point, I got out of bed to look for help myself. I observed the nurse who was assigned to my care standing directly in front of the flashing call light and he did not acknowledge it. In addition, I was told I would be discharged with printed prescriptions and a doctor’s note for work. However, when I left, the prescriptions were not provided and the doctor’s note was not signed as promised. Overall, the reason I came to the hospital was not properly addressed, and I felt unsafe, ignored, and extremely disappointed with the level of care I received. This was one of the worst medical experiences I have had, and I do not feel confident returning to this facility in the future.

dawn ferro 13 October 2025

do not come here
i was admitted here because i had some chest pressure and pain. it was so urgent that i be here that they have ignored me (other than routine blood draws and vitals). i have not seen a cardiologist for over 14 hours no food. no drink because whenever they get around to it the procedure requires it. i'm about ready to check myself out.

William Coates 20 August 2025

Lack of concern for the patient and family is obvious
My wife is battling cancer We had an appointment for an mri last Monday We drove 1700 miles to be back for the mri appointment After waiting for an hour we were informed that the machine had broken This breakdown had occurred the previous week

Kimmora Alyssa 23 June 2025

Worst hospital in south florida
Doesn’t have enough rooms for the patients, and nurses expect you to figure out everything on your own, including the reason you came to the hospital… if you love yourself you’d go somewhere else.

Gary Preslar 17 April 2024

Why so rude and inconsiderate of a patients needs?
So I bring my wife for an MRI. She checks in and has to use the ladies room. Upon approaching she's denied entry by the housekeeper who is sweeping the debris OUT OF THE BATHROOM INTO THE COMMON AREA with a swiffer type mop. Why cleaning when the waiting room is crowded? Why no sign on door? Why sweep trash into hall from a bathroom? Why sweep with a swifter. I saw a broom and dustpan there.

Madame Blavatsky 24 October 2023

I made a report with the “head nurse” and I never heard back
The EMT who took my blood samples placed the syringes and alcohol swabs on a medical tray with other people’s dried blood and urine. He even reused a cotton swab on me that he placed on that tray. I’ve never in my life seen such a dirty hospital. I didn’t see one cleaning staff member the entire time I was there which was 5 hrs. I’m extremely worried I possibly caught something. The positive part of the experience were the nurses and greeting staff. I made a report with the “head nurse” and I never heard back. I’m extremely concerned for my health after being exposed to foreign blood and urine and would like support from the hospital. I’ve tried calling many times but each time I’m transferred to the wrong department.

Whitney 21 July 2023

After the ambulance trip her care went downhill
My aunt was admitted to the ICU on June 22, the only people I will thank in saving her life is the police & ambulance who were able to resuscitate her. However after that has been a downhill. The first day we had nurses making inappropriate comments about my aunt’s condition where everyone around could hear. We barely saw any of the Dr’s & all of the her health updates mostly came from the nurses. This is why black woman are dying due to lack of care & compassion. Please stay away from this hospital if you can!

Kenneth Resnick 24 March 2023

All they did was draw blood about 20 times
I was admitted through emergency room for 3 night. I was severely low on Sodium, worried about cancer in the family, back issues and ongoing problems from a rare disease of the esophagus. HCA aka JFK tried to kill me. No food. No water. No medicine and no sleep. Is all they did was draw blood about 20 times. Finally my Gastroenterologist arrived Saturday morning. He has full hospital privileges. He reversed everything and I was released the next day. He honestly saved my life. I was going through severe withdrawal from not having my medicines. On top of everything the room ac was broken and food was cold and nasty. Stay clear of this place. More like a prison than a hospital. They hold you hostage to collect insurance money and if you leave the monetary responsibility falls on you. I couldn’t afford that. If I could put 0 stars I would.