Elizabeth cruz 05 March 2026

I truly hope the Joint Commission evaluates this hospital
Honestly, I’m very disappointed with the condition of this hospital. While some of the staff have been kind—especially the nurses—the overall cleanliness and maintenance of the facility are very concerning. Many things appear outdated, rusted, broken, or poorly maintained, which gives a very bad impression for a healthcare environment. Cleanliness and proper upkeep should be a priority in any hospital. My interaction with the doctor was also disappointing. The doctor came in with two students, asked only a few questions, and then quickly left without much discussion or explanation. It felt rushed and impersonal. I truly hope the Joint Commission evaluates this hospital because the current conditions do not reflect what patients should experience when seeking medical care. I’m grateful for the nurses who have been caring and attentive, but the facility itself needs serious attention.

Maylen Trujillo 26 October 2025

No bedside manner or care
This is the worst hospital. Don't ever take yourself or anyone you love there. My mother received the worst care in that emergency hospital which ultimately led to her passing.

Gregg Swift 28 September 2025

I been unhappy after my surgery since I've been here
They over night shift is lazy,u call for the nurse,u have to wait about an hour ,then call back..,I need two of my urinaterd empty, I had to wait a hour for the nurse to show up and I had to call for a second time..my family had to continue to call this hospital to get there attention and when they came to my room they have a attitude when in athe one in desperate pain ..I asked them to change my diaper that was we an I didnt wanted to go to sleep with it wet on my body,they busy tryin to tell me im lieing. When God could be my witness it was wet an I didnt want that diaper on me wet as im tryin to go to sleep after I've then had surgery..I need to speak to mangerment because the worker work like they are racist, they all Spanish an don't like black ppls...I didnt choose this hospital, the ambulance brought me here

Miriam Hernandez 15 February 2024

They almost made a mistake and gave my mother wrong meds
If I wouldn't of been there the meds they were going to give my mom would of gave her a heart attack. They never did a intake when she got there to ask her bout her info as to insurance, primary doc,medications she takes and health issues. ER doctors and staff mainly sit in the nurse station talking and joking very ignorant. Didnt give the meds she needed or care. The hospital looks run down and horrible. Medical equipment sometimes works sometimes it doesn't. Paint coming off the walls ,doors and baseboards dirty. Overall unacceptable, city inspectors need to go inspect this hospital. So please do not go here or take anyone here .

Alfonzo Mato 04 January 2024

They should put an investigator here
Bad care, stop giving the papers to the nurses or buying their degrees, they should put an investigator here, they are acting badly..

Priscilla Gonzales 13 September 2023

Poor service and horrible attitude
Tried to communicate with nurse and doctor in the ED. Extremely difficult. Not willing to share test results for while in the ED. Claiming to have metabolic acidosis but won’t share the lab results.

Lulu Ll 09 September 2023

A very bad hospital, poor cleaning
I have a relative in telemetry on the 3rd floor and no information is received on his condition, they do not allow him to see, him mother cant see, they do not explain what he has, only that he has Covid and we are really very concerned about their health.

Lily Vilaboy 05 August 2023

Third world country this place
Wow!!!!! Third world country this place, the care givers have little compassion and they don’t speak English. It’s called patient care Hialeah hospital, the patient comes first, PATIENT CARE!!!! I visited my aunt here and from the nurse Wilmer, to the APRN for Ileana Diaz, horrible!!!! The APRN finally came to see her and was talking to a 90+ old woman from 15 feet away, my aunt asked her to come closer and her response was I don’t have a mask and I don’t want to give you germs; really? So go get one, don’t treat people like just another number, PATIENT CARE, you get it? She proceeds to talk to her from afar, and my aunt can barely hear her, and didn’t even take her vitals. Don’t let your loved ones go here, this place is a dump.