MEDSTAR WASHINGTON HOSPITAL CENTER
110 IRVING ST NW WASHINGTON DC 2028777000 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 0.9
Recommend - Would you go back again? 1.0



Reviews

Trisha Spencer 16 May 2026
Verified User
The treatment that has been received is unconstitutional
Worst hospital I’ve ever been to. The phlebotomist didn’t use proper technique to place an IV. I told the other nurse in the room she was fishing and she agreed. She didn’t tie the tourniquet and she didn’t anchor the vein, she inserted the needle and prayed for the best. None of the 6 nurses standing in the room could insert a IV. Which is why they had to call someone from another unit. The room was absolutely disgusting. There were boogers on the curtains. Different kinds of dry fluid on the bed rails and walls. There was no AC in the room it was 80+ degrees during the day. That is breeding grounds for bacteria. Which is not good for a burn unit. They left tubes of blood sitting in the window sill. Dirty bandages and gloves on the floor. Theirs is pee all over the bathroom floor(which is a shared bathroom) Phlebotomist cart was left in the room for hours. Every person that entered the room was not fully prepared for what task they were preforming and had to keep leaving the room to gather supplies. Their scrubs were over sized and at times their buttocks were exposed. They don’t have chairs for the person staying over night with the patient. I asked for as chair and I received a chair from the waiting room. The shared rooms are small with no privacy you’re forced to discuss your health issues and other personal information in front of a random person(s) sharing the room. As well as the doctors and nurses discuss your information in front of these random people. This is a HIPPA VIOLATION. At no point should your health information be shared with anyone else. There were visitors still coming in till 11p. Which is extremely disrespectful especially in a shared room. The medical assistant are rude and unprofessional. I have absolutely nothing good to say about this hospital. We had to make the 2 & half hour trip back to this hospital due to the negligence of the hospitals staff and research team. I have requested a private room, I have requested a supervisor and have gotten no where. Not one staff has listen to our concerns or even care.
Reginald Miller 17 March 2026
Verified User
I ASK TO BE PUT IN FOR A TRANSFER
I AM REGINALD MILLER I AM THE PATIENT STILL HAVING A HORRIBLE EXPERIENCE HERE I ASK TO BE PUT IN FOR A TRANSFER AND HAVE NOT HEARD ANYTHING YET
Tisha Gonzalez 09 February 2026
Verified User
I went to the ER at 6p and left at 9 pm because no one helped me
I threw up everywhere being transit to the ER. The paramedics told the nurse I was nauseous she assured me meds were being ordered. The other nurse told me he talked to the doctor twice and still no meds. I went in bc my HR was over 141. Thank Goodness nothing g was terrible wrong g as I would have died. Most nurses were at their desks on their phones. I have been to other ERs and this one by far was the absolute worst. It’s run down dirty. The bathrooms are gross. The people are rude. In fact it seems as if all of the staff that works there are jaded and indifferent which I do t understand bc this of all places should be a place of empathy. I would have given zero stars but I can’t. A friend of mine told me the hospital was once a great hospital. Your ER staff and manager need to be revamped. After I went home the hospital called me to see if I was in the waiting room g room at 2:17 am the next day. So I would have sat there from 6p to 2am the next day that is ludicrous. There were 5 people in the ER. WHC ER staff all need to either get more trying or be fired because that was crazy.
antwan hill 06 August 2025
Verified User
DEFAULT
This hospital wait time is crazy!
Adrienne Mavritte 29 July 2025
Verified User
All 3 times I've waited over hours to be seen
I've been here 3 times in one month for the same lower back/side pains. The third time I came in, everything was dirty, the waiting room and the room they put me in. When I walked into my room, it was clear they didnt change the linen from the previous patient. The linen obviously looked sat on and there was hair on the floor.....I don't have any. It looked like I seen 3 drops of blood on the floor in the waiting room
j.elijah 02 July 2025
Verified User
DEFAULT
I took tests and never received any information about my results.
S. Matthews 12 June 2025
Verified User
More compassion and better communication is needed
Washington Hospital Center is beginning to develop a concerning reputation — and not in a good way. Many of the staff members stationed near the main hospital entrance by the emergency room are extremely rude, unprofessional, and lack compassion. I did have a positive experience with one staff member named Shanique, who was genuinely kind, helpful, and compassionate. Unfortunately, her professionalism is not shared by all. One staff member in particular - a woman appearing to be in her 50s with braces - was especially rude and dismissive, which made an already stressful situation worse. Additionally, the “2 visitors per patient” policy is handled very poorly. While I understand limiting the number of visitors inside the patient room at one time, the fact that they require the additional visitor to wait outside the building entirely - rather than in a designated waiting area - is unreasonable and inconsiderate, especially for elderly family members or those with health conditions of their own.
Sylvia Tibbs 25 May 2025
Verified User
The absolute worst hospital experience ever
I had a heart attack on January 11th. I had a stent inserted in my 90% blocked main artery. I went back to the hospital by ambulance a week later and was seated in the regular waiting room for nine hours before I was seen by the doctor.
Derek Manners 22 March 2025
Verified User
This hospital was absolutely terrible to my father
If you have a loved one you care about, do not take them here. Maryland and Virginia have much better hospitals. He has good insurance. Nevertheless, he was in the ER in a hallway for over 24 hours. The doctor that came by at one point said she wasn’t sure she could tolerate such inhumane conditions. He was finally moved to a “room.” This room was a converted surgical unit, so it was shared with multiple other patients Zero privacy, lots of noise. Dinner came at 9 PM (BBQ he was supposed to eat with a spork) etc. Absolutely terrible care.
David Bukowski 19 March 2025
Verified User
Misdiagnosed my injuries after getting hit by a car
All for the privilege of me getting to pay $1000 for it.