Derek Manners 22 March 2025

This hospital was absolutely terrible to my father
If you have a loved one you care about, do not take them here. Maryland and Virginia have much better hospitals. He has good insurance. Nevertheless, he was in the ER in a hallway for over 24 hours. The doctor that came by at one point said she wasn’t sure she could tolerate such inhumane conditions. He was finally moved to a “room.” This room was a converted surgical unit, so it was shared with multiple other patients Zero privacy, lots of noise. Dinner came at 9 PM (BBQ he was supposed to eat with a spork) etc. Absolutely terrible care.

David Bukowski 19 March 2025

Misdiagnosed my injuries after getting hit by a car
All for the privilege of me getting to pay $1000 for it.

Shahidah M. 05 February 2025

I’m not sure why a hospital would operate this way
I’m amazed the I came in at 440 pm and still sitting in the waiting room at 6am. I think they get you in shuffle you around to make you think you are making progress but then send you to the lobby to sit for hours. You don’t want to leave because they have done all the bloodwork and X-rays quickly. But waiting to be seen is a nightmare

Steve Knoblock 28 October 2024

If I I could give less than one star I would
We are visiting because my wife’s dad is having surgery. We have a two year old. We were forced to wait in stuffy, hot, old sunroom and were not allowed to bring our son on to the cafeteria, so he could get a drink and a banana. I am writing this from a bench outside this miserable edifice. I wish things had changed, but my father in law is back in the hospital. We are not allowed to cross through into the cafe with my son. My wife went to the cafe to bring food back. We aren’t allowed to wait in the nearby waiting room. So we sat on the floor in the lobby. They said you can’t sit there it’s not a waiting room. You have to go outside. One staffer allowed us into the waiting room. We are in the stuff waiting room waiting for my wife to bring back lunch so we can go somewhere to eat it.

Tanya Star 10 September 2024

Lack of concern, rudeness, ineptitude
The worse experience I’ve ever had. I was sent there as an emergency patient from Virginia to do a serious procedure but l would take my chances with my one year old grandson doing the surgery This lady screamed in pain and the nurses didn’t even look her was just dysfunctional and dangerous for patients.

Dionne Banks 10 August 2024

So many patients that you have to stack them on top of each other
If you have so many patients that you have to stack them on top of each other and place them around the nurses station How can the patients get any privacy I just heard a man's diagnosis treatment and next appointment this is unacceptable for an emergency room/ hospital

Loyal Family 31 May 2024

We left without being serviced after 3.5 hours
Very horrible service in the ER… not sure if you guys are understaffed but 3 hours with a patient that was brought over by your rapid response team and to sit in the waiting area for 3 hours and still not be seen isn’t good. Also as I observed in the waiting area a young lady that’s expecting that has a history of seizures (as her mom stated over the phone after having to contact someone on her emergency phone list that was located in her purse) eyes began to roll in the back of her head and she began to slouch over out of her wheelchair patients decided to yell for a nurse or Dr.s help and nobody moved with urgency. It’s unfortunate that hospitals seems to be overcrowded but there has to be something or a better plan.

Kathryn Bertram 29 March 2024

Sad at the state of our healthcare system
It was befuddling how unprofessional some of the staff were in this “hospital.” At one point a group of medical staff, ignoring patients, were grouped together laughing loudly while one staff member did a sort of jig down the hallway dressed in scrubs). The resident who saw me asked a lot of questions but it was clear he didn’t listen or have the training to offer any kind of useful advice. I left this place stunned and confused, and a little bit sad at the state of our healthcare system.

Taneshia Hurdle 24 February 2024

Hire better staff to care for our people! Or close down!!
My brother was up there unable to breathe. After triage a rude triage nurse left him in a hall. Just rude staff that talks amongst themselves and don’t care about helping patients even to being comfortable even while afraid and ache or hurt or in pain! Y’all advertising nurses on the site isn’t nothing like the staff y’all hire! They are not welcoming and making sure we are cared for! Hire better staff to care for our people! Or close down. And a staff that was off came in with a darn dog and the staff was petting and caring for how cute a dog was then to care for patients! They’re telling other patients business loudly! What if was one of their family members? Put yourself in our shoes! My brother was dehydrated and couldn’t breathe. They didn’t offer comfort for him water anything. We went to sibley and omg they were attentive immediately and I’m so grateful for them helping my brother and caring for him. This staff here is a mess! A disgrace!

Rafael Tejeda 15 February 2024

This hospital needs to be investigated and shut down
I have never had such a horrible emergency room experience. The staff is completely incompetent, non caring, and have 0 common decency. The front desk attendant sit around gossiping, and laughing at patient emergencies. Meanwhile, in the back the doctors & nurses sit around playing with babies instead of tending to those in need. It was really shameful to watch. Y’all need to fire all the overnight staff and get competent people that actually care about the people that are in need. My boyfriend was hit by a car and instead of treating him they literally left in the waiting room to linger in his pain. There was another couple next to us that came in due to a stroke. They waited 10 hrs and still weren’t seen. I would file a lawsuit if I could.