COMMONSPIRIT PENROSE HOSPITAL
2222 NORTH NEVADA AVENUE COLORADO SPRINGS CO 7197765000 5 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Hunter Nichols 07 July 2026
Verified User
This entire experience at this hospital has been awful
They took my wife out of anesthesia at least an hour early which cause tones of pain for her and have not taken care of her. She had an episode due to negligence of the staff after she had just been moved out of ICU and most of the nurses seem lost and confused on how to help and take care of basic things she needs. She has suffered much through this experience and we are not happy. Unless you’re dying or doing the nurses jobs for them they will not help you out any.
Em A 04 March 2025
Verified User
Purposefully not bill your insurance but will try to bill you directly
Do not use the ER! The quality of care is very low, and they outsource their billing to the US Acute Care Solutions that will purposefully not bill your insurance but will try to bill you directly and bring some insane charges. The billing department of the hospital says that they can't do anything. Absolute nightmare. Stay as far away as possible!
Leah 04 February 2025
Verified User
My experience was a nightmare
1/19/25, and I do not wish to be contacted or to contact anyone about it. I do not need to relive any parts of that.
Chris Turner 06 April 2024
Verified User
I will be filing a formal complaint against the hospital
If you have ANY other choice, avoid this hospital like the plague.They stuck me in the farthest room from the nurses station, and I can only assume that it had been used to store a broken bed before they put me in that broken bed. The bed was broken in almost every way. When they took me for an mri, the assist the bed is supposed to have didn't work. It was also supposed to have self adjustment in the bed itself. The "mattress" was so broken down that this did not work. Half of the light in my room was broken for the first 2 days I was in the room.I had no phone to start with. Come to find out, they had taken the phone from my room and put it in another room. The phones are registered to the room. On my first full day in my room, the "nutrition center" sent up a tray of food, which I hadn't ordered. I sent it back as it was completely unappatizing and possibly completely inedible. Then it happened again the same day. Same disgusting rubber chicken sandwich. Under my name and carved to my room as if I had ordered it. This is when I found out my phone was in some other room. The doctor I had seemed less interested in treating me and more interested in how many expensive tests he could order in my name. The vast majority of nurses were unprofessional and seemed to only be there to socialize with other unprofessional nurses. I have already filed formal complaints with the "patient advocate" and medicaid. People need to know this place and the majority of its staff are in my opinion a menace to people's health. I finally left AMA because the doctor refused to discharge me,and my health was going downhill after being treated for what I came in for.
Becca Graff 25 March 2024
Verified User
They left two other previous pts information and orders in the ER room
They left two other previous pts information and orders in the ER room. Unlabeled blood from another or was in our room. And the registration person messed up our pts name twice so she was there hours longer taking up a bed. PENROSE IS THE GETTO OF COMMON SPIRIT. One star because you Can’t put 0