Dennis Capps 30 March 2026

My grandma with dementia was in a lot of pain up on the 3rd floor
There was a nurse assistant named John that was in the room when my mom walked in. He didn’t know someone had walked in but he was yelling at my grandma asking why she wouldn’t listen and proceeded to throw equipment next to her landing by her head. When reported he was removed from the room but they declined to remove him from the floor. When told to leave the room he pulled his gloves off and exclaimed “Gladly!” Now my grandma is difficult but she has severe dementia and just fell and broke her wrist/arm. She was in severe pain. Anyone that doesn’t have the patience to deal with a dementia patient should not work here. The scary part is the nurse was in the room and did nothing and didn’t even react. That makes me fear what he would have done or has done when nobody else is around. The staff was apologetic but he was still working on the floor as if nothing happened later that day.

Bonnie Yersak 01 December 2025

Terrible
Son was sent to St. Louis Hospital from Saint Francis without one piece of paperwork. St. Louis hospital had no clue as to why he was transferred there. St. Louis hospital could not receive anything from St Francis they needed for his care. So my son is having to go through all test, X-ray, scans to find the reason why he was sent. St. Louis said hospital that installed the pump normally always takes them out, but St Francis did not have staff to do procedure.

John Austin 15 February 2025

Hire more damn doctors so you can see people faster
Ridiculous wait in the ER. No complaints about the staff, just the owners.

Abbi Drennen 10 August 2023

I felt like I was tortured
I went to the ER due to complications from an etopic pregnancy. When we decided on surgery, I asked for anxiety meds. They refused, saying I'm about to go to sleep anyway. They came and took me to the OR. I was lying on the OR table freaked out. They called a couple of rapid responses to same day surgery before I got there. When it was time to put me to sleep, they gave fentanyl and then put a bvm mask over my face that was attached to oxygen. The oxygen wasn't turned on high enough, and I couldn't breathe. I literally felt like i was suffocating. I asked again for anti-anxiety meds while laying on the table crying. The anesthesiologist then said "yea I'll give you some anxiety meds." I pushed the mask off my face again because I couldn't breathe and felt like i was suffocating. I looked over and asked what anti-anxiety meds the anesthesiologist was pushing. He then stated "well just we are gonna put you to sleep. Here it goes lots on burning." They are holding my face down with oxygen. I'm bawling because I'm suffocating, and now my head and arms and whole body is on fire. That's all I remember from the OR. I woke up in that same state they put me to sleep in, and they were hateful when I wanted to get out of there. I tried, and I begged for anti-anxiety medicine.

RAH Admin 30 October 2019

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