Travis Tart 04 February 2026

I wouldn’t wish this experience on any family
This hospital has a serious problem, and it’s not one person, it’s the system. During my son’s care, multiple teams clearly did not review his chart. Important parts of his medical history were missed, including prior procedures and known conditions that should have been obvious before making decisions. Those misses led to situations that were dangerous and completely avoidable. What made this worse was what happened after. No one took responsibility. Every concern was brushed off as miscommunication. One team pointed to another, and somehow no one owned what went wrong. As a parent, that is terrifying. We were forced to constantly speak up, correct information, and advocate just to keep things from getting worse. Parents should not have to act like full time safety monitors in a hospital. When families know more about a critically ill patient than the people treating them, something is seriously broken. This isn’t about attacking doctors or nurses. There are good people here. But the system allows important details to be missed and then avoids accountability when it happens. Apologies without change don’t mean much when your child is the one at risk. If your loved one has complex medical needs, do not assume the system has it covered. Ask questions. Double check everything. Document it all.

Court 15 January 2026

Awful place
This place should be investigated. They take zero responsibility for the mistakes they make. You’re risking your life or your loved one’s life coming here. Find a real reputable hospital instead.

Casilda Mateo 23 October 2025

The personnel were horrible
We took my daughter that was in a car wreck at 8 pm , it was 4 in the morning and she was not assigned a room. The personnel were horrible and did not care for the people in the waiting room. It is very disappointing that we spend so much money in this hospital thinking it is the best and it is the worse I have experienced in my life.

Amber simmone 11 September 2025

You will sit here for a minimum of 8hrs..
Worst hospital ever! Do NOT come here for any type of emergency.. no matter what you’re here for.

Lateria Hood 31 July 2025

Please pregnant women try to find a better choice for you and your baby
As a preganant women that also is seen at the high risk clinic for the 1st lost her 20 week baby.now pregnant again I was urgently rushed to labor and delivery for my 2nd cervix shortening for cerclage and was told but doctor #1 it HAD to happen today. When we arrived to check in no one knew anything about it. Once we finally got into a room we were stationed there for more than 9 hours with no food and no water.Doctor #2 had to stay over night because they were short staff and no one could do the surgery. Which seem to be a normal thing for labor and delivery. Because thr amounts of c_sections. We stayed over night due to the fact we were promised to be the 1st for day shift to do our surgery. When day shift came they still did not see us until mid afternoon.again no food or water for pregnant women. When you advocate for yourself they tell you you HAVE TO TAKE DRUGS. EVEN IF YOU DONT WANT TO.They do not keep their promises and do not have enough hightly skilled physicians. But they do have TONS of RESIDENTS to practice on you.

Dwayne Day 15 July 2025

Completely unacceptable behavior
I visited your hospital today to see my sick mother. I flew in from key west Florida because of her condition. Been a long time since I seen my mother…. I would suggest reviewing your security department by the emergency room entrance video footage 7-14-2025 at approximately 6:30pm. The heavy set older woman with the nasty and combative attitude would not let us finish a sentence to explain to her the doctor was waving me and my sister in together. Haven’t seen my mom in 10 years and her mental state was not good, she doesn’t know even what I look like. What a horrible experience dealing with someone so combative and aggressive, even to the point she was combative and rude to the young gentleman working the stand. She locked the door and refused us entry and wouldn’t let us explain to her the doctor is waving us in together. We were instructed by the front desk staff, they told us to return in 10 minutes, the literal nursing staff is waving us through and your security finds it amusing to lock us in and talk aggressively to us? Remember people are here dealing with emotional circumstances…. If my mother wasn’t sick and didn’t need me, your facilities would have been attending to your staff. I heard her nasty mouth as we walked away.. one day your staff is going to find out the hard way.

Sharon James 01 May 2025

One of the top hospitals my foot
They should be last so far my experience with this hospital has been a horrific experience waiting for transportation takes hours in this place they left me in radiation for hours someone finally came in and found me can't get a straight answer from any doctor there is never a nurse around you can die before they get to you. This place is a joke

CHRISTINE 29 January 2025

They discriminate against adults with disabilities and race
Do not take adults with cognitive impairment or mental disabilities without guardianship documents. Healthcare proxy and POA are not respected if family member is an "adult". If you call they will never return phone calls from attending physicians, nurses patient relations, supervisors or OA on duty. They also will not provide their names due to "Duke Policy". Also be wary as you can be robbed in waiting area and their staff is not equipped to handle adults with mental disabilities. They will use security to escalate situation and still not assist patient with correct treatment even if documentation is provided. Also, emergency Department bathrooms are full of feces and no paper to wipe your hands.

Jayda Collins 05 January 2025

DEFAULT
wait time terrible

Gabriel H 11 November 2024

Run forest run.....!
This is how I would tell all the patients, to run and get out of this hospital!