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Avoid this hospital like the plague, because you just might catch it
Don’t do it. Came here due to an adverse reaction to a colonoscopy with intense abdominal pain and fever. I was placed in the ER for a total of 16 hours on a bed in the HALLWAY. I asked to be moved to a bay with a curtain, they said no even though multiple were open and empty. During my time in the ER, I was consistently handed medication with no explanation. When I asked what it was for or what it was, staff seemed confused and had to ask a doctor. The doctor would come to check MAYBE every 3 hours. When I was finally transferred to a bed in the actual hospital (after 16 hours in the ER hallway mind you), the situation only slightly improved. My nurse, Aniya, was lovely and frankly showed much more professionalism and bedside manner than any doctor or resident I met. I was greeted my a resident who asked my name, and said “why are you here again? The colonoscopy thing?” Way to make me feel like I’m in capable and trustworthy hands. Again, I was told one thing by doctors multiple times, only to have them change at the last minute. For 2 days I was told I would see a GI specialist later in the day, until finally they came clean that their entire GI team was at a conference and not seeing patients (WHAT?!). I was then kept in the hospital for an unnecessary amount of time to be “monitored”, even though I showed no symptoms and had been healthy for at least 24 hours. No wonder it takes so long to get a bed here. No sense of urgency at all. When someone new was moved into my room, he had soiled himself, and the nurses made him wait for an hour. After he finally cried out to them, they yelled at him to “be patient”. The other man in the room told him to “shut the **** up and go somewhere else and die”. The nurses laughed, and then told me to return to my bed. Way to make me feel safe and cared for. After he finally cried out to them, they yelled at him to “be patient”. When I talked to the patient experience representative, I was met with nothing but excuses. Frankly, it made me more frustrated than I would have been not speaking to anyone. All in all, it is dirty, dangerous, and while some staff is lovely, the majority I interacted with made me feel more unsafe than I felt before I arrived. Incredibly traumatized from this experience.
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