BROOKDALE HOSPITAL MEDICAL CENTER
1 BROOKDALE PLAZA BROOKLYN NY 7182405966 10 customer reviews
   0.9 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Talitha Black 03 July 2026
Verified User
This hospital needs to be shutdown and built from the ground up
If I could give it a negative review I definitely would. The care patients should receive is not at the top of the list. Its apparent it not about the stability, care, or betterment of the patient. I've experienced lack of communication, lack of follow-up, one group does not communicate with another. Being told one thing, now they tell another story because they don't want to be held liable. This hospital needs an investigation. It's truly a disappointment and a disservice to the patients and their families. The lack of care is deplorable. Blood stained ceiling tiles, no tray to sit food on, call bell not properly working. How can care and safety be a priority when simple things are not functioning properly. Not even proper ventilation. This is a shame. As a family member, I'm sickened by what's happening.
Nabia Hilaire 25 May 2026
Verified User
This hospital should be closed
Omg fist and last time to be there dirty place and unprofessional team they even beat me at the emergency room.
Annan Akter 21 May 2026
Verified User
Never take your baby to emergency in Brookdale
Shitty hospital in Brooklyn
Traceyann Baxter 19 February 2026
Verified User
This is truly a testament to being one of the worst hospitals
If I could render below zero rating I would. The Doctors tell you lies about what they’re going to do. They try to trick you. Nursing administration has no authority. You request to speak to someone from administration and it’s like you don’t exist. No one talks to you or acknowledge your concern about your family member. The actually came in and said “the doctor is eating his food and when he’s done he will come and see you”. Who says that to family and patients. It’s all about communication and how you present things.
Vanna D 30 January 2026
Verified User
This place needs to be closed
They need a zero star rating! Horrible rude and uncaring staff. ER PACKED BEYOND CAPACITY. LONG WAITING HOURS EVEN IF YOU’RE ON FIRE
Cassonya Fuller 30 December 2025
Verified User
I'm reporting this hospital to the Health Department
This Hospital Staff allowed a elderly lady to play in her own diarrhea for 2 hours while they laughed and played on their cell phones. She spreaded feces everywhere around her bed. She had worms that produced flies that bit me near my private areas. I was bit 6 times on the left side. I woke in hives and with a sore throat. I'm constantly itching. I have literally scratched my chest up. Doctors ignore my pleas for help. The male nurse eventually saw the fly. It was huge like a bumblebee and he killed it stating it was full of blood and messaged the doctor telling him to treat myself and bed D for fly bites. He also stated he didn't know there were biting flies (seriously?). I'm in so much agony on the left side of my throat and the doctors are making promises to keep my pain level at a comfort and haven't made any efforts to alleviate my pain. One doctor did prescribe an antibiotic in eye drops and a magic mouthwash and neither is helping. Tylenol barely touches the pain. I cried myself to sleep last night.I was admitted 12-18-25 for one medical issue and I'm still in this hospital because I was exposed to human feces for 2+ hours. This place is dangerous! I'm going to request to be transferred to another hospital as soon as the doctors make rounds this morning. I'm in pure agony.
Hope Jeter 25 November 2025
Verified User
Disrespectful and unprofessional
Mr Vladimir Compet I really didn't understand the issue and the disrespectful and unprofessional manner in the manner handled that you had with me in Physical Therapy today shouting Hope lets start in front of the other therapists who happened to be smirking Im not saying I am the most Physical Person I'm not there all of the time the last time I seen you was in October so I really am clueless about any issues but Damn As I am always respectful to all of you
kedar beckford 29 September 2025
Verified User
My mom passing away due to negligence, and they didn't even call us to inform us
This place deserve negative zero stars, my mother was brought there Via ambulance insistence, during the beginning of the pandemic. We requested for her to go to another hospital. the staff was rude and even though we understand it was a hectic time and they were severely understaff. People were only calling to check on the well being of their love ones. My mom passing away due to negligence. , and they didn't even call us to inform us we had to call to inquire how she was , and we were told that a "RN" forgot to call us and inform us. We were then rudely told that our mom would be placed in a freezer truck if we didn't come to get her. Could you imagine?It was devastating enough to find out that we had lost our mom but then to be treated that way by this so called facility. We called and placed numerous complaints.And all we were told was that there was no finding.. Upon requesting my mother's medical record, we came to realize that my mom basically suffocated to death because no one was monitoring her on a bypap when she was finally discovered, the machine. was off her face and it was too late to resuscitate her.. But again. They claimed no wrong findings. That place was put there in the heart of a black neighborhood to.Give the worst healthcare
Evelyn Aviles 21 June 2025
Verified User
DON’T COME HERE!
If you want to continue to live and have a healthy beautiful life I REPEAT DO NOT come or step foot in this musty place for any kind of health care reasons
Raimy Gonzalez 07 April 2025
Verified User
Emergency is very slow
Worse hospital…they took more than 7 hours to complete X-ray …. . Staff is very incompetent