Gionah Johnson 19 July 2026

I am extremely disappointed with how my concerns were handled
I contacted this organization after one of its employees, Sharonda Gantt, used a photograph of my deceased stillborn daughter on Facebook without my permission. I provided supporting documentation and screenshots because I believed this matter deserved serious attention. As a grieving parent, this experience has been incredibly painful. My daughter was an innocent baby, and seeing her image used in this manner has reopened an unimaginable loss. Although I reported the content to Facebook, the photograph remains online. I expected a healthcare organization to carefully review concerns involving conduct that I believe lacks compassion, empathy, and respect. I hope this organization continues to review matters of this nature and upholds the professional standards and values that patients and families expect from those who represent it.

Awilda Rodriguez 21 May 2026

This place is putting patients at risk of getting sicker, and possibly dying
Horrible, overcrowded to the max over 50 patients, dirty conditions, long wait times, under staff, my mom waited 20 hrs waiting in ER for a bed on cardiac floor. Doctors assigned rarely came by unless you went to look for them, they kept telling me they were going to call upstairs to expedite a bed for her, but absolutely nothing was done. Go to Lenox Hill Hospital. I regret bringing my mom here. Her clinic doctors are from Montefiore Hospital and are great, but the ER is extremely unsafe. Too many patients in hallways. I had to assist my mom to urinate on bedpan because by the time her nurse would come, it would be too late. Something has to be done, I will never ever return.

Farhad Khurami 01 April 2026

Worse hospital
I have the worst memory of my life form this hospital

Alia H 08 February 2026

I left the er twice I couldn’t do it
The worst hospital not the staff the wait it’s so unorganized & unsanitary the staff do try to help but it’s a mess cramped up looks so nasty and icky do more for the staff so they can service us I know it’s hard but damn.

Janine Olivia 30 January 2026

DONT GO HERE
The nurse never collected my urine before the MRI Scan and the Emergency department is filled with travel nurses that they hire that do not know what they’re doing. Find out that Monty gave me a hematoma on my hand by removing my IV. Do not go here they don’t know what they’re doing. When Dr. Pearlman felt that he no longer wanted to treat my pain, he closed the curtains on me and then sent me over to Psych because I Called and reported him to the state of New York. If this is how they retaliated on my hand all because I called the state on them, be careful.

None Ya 23 January 2026

3 hours waiting for pain meds
And still waiting

Paul Bennett 30 November 2025

Avoid these people like the plague!
These people are absolutely the worst medical service I have ever used. I went for PT at one of their subsidiaries in New Paltz NY, and was assured that I was in-network for care. I paid my standard co-pay, yet I still received a further bill. Why? It turns out they had submitted the claim with the wrong name (Montefiore, not Access PT, the provider), which is out of network. I have documented proof that Access are in network - they (Access PT) even agree with me themselves! For the last 6 months, despite calls, emails and even the help of Access PT, Montefiore REFUSE to alter the claims and insist I owe them money, They don't respond to emails, the billing associates are rude and unhelpful (they basically know nothing) and are completely inflexible on this. I am still fighting with them after 6 months.

William Sayej 03 March 2025

STAY AWAY FROM ANYTHING MONTEFIORE OWNED
I am in utter disbelief behind the incompetence, and negligence that this hospital in-poses on its patients. Don't even try to contact the Patient Advocate, because they obviously don't exist. I am unable to talk to anyone at the hospital about the negligence and am now going to be filing a report with the department of health and a lawsuit. Please if you love your life, stay away from Montefiore

Stephanie Montesinos 29 October 2024

I had a deeply frustrating experience at this hospital.
I bought my grandmother there after she suffered a stroke, and she has Alzheimer's. The staff informed me that she was brain dead and that there was nothing they could do to help her. Shockingly, they refused to even provide her with an IV or attempt any treatment. Feeling desperate, i made the decision to take her home and while she lasted 3 days at home i decided to take her to another hospital, where she received the proper care she needed. I’m relieved to say that she is now doing very well!

Suhay Kiss 09 August 2024

Horrible overcrowded
Take forever to get seen and they’re very rude and unprofessional