Absolutely appalling negligence at Cape Coral Hospital
There's no zero star review so I had to give it a one. Cape Coral Hospital discharged my father - who has an Alzheimer’s diagnosis - alone, without his walker, and without identification. Despite clear written instructions in his chart that he was not to be discharged unless accompanied by an adult, and a note on the room’s whiteboard to call his daughter for everything, they let him walk out the door unsupervised. The only time they didn’t call me was during the most critical decision: discharging a cognitively impaired man who could not advocate for himself. When I confronted the charge nurse, she admitted - clearly and unequivocally - that this should never have happened. But when the hospital conducted its so-called “investigation,” I received a canned, dismissive page-and-a-half of bureaucratic spin denying any wrongdoing. Not even an apology. Not a shred of accountability. Just silence from the hospital’s so-called “legal representative,” who was more interested in covering liability than confronting a blatant failure of basic patient safety. My father could have been seriously injured - or worse. This wasn’t a clerical error or an unfortunate oversight. This was gross medical negligence, and the fact that Cape Coral Hospital refuses to acknowledge it tells me everything I need to know about their priorities: not patients, not families, not even basic human decency. I will be filing a formal report with the Florida Agency for Health Care Administration, and I strongly encourage other families to think twice before entrusting this hospital with the care of their loved ones. Cape Coral Hospital, do better.
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