Quenesha Johnson 14 November 2025

I am still upset over the negligent care my son received at Huntsville Hospital
Several months later, I am still upset and heartbroken over the care my son received at Huntsville Hospital. My son was born with a vocal cord web that no one at the hospital noticed, despite multiple check-ups and concerns. It wasn’t until I went through four different pediatricians that we were finally referred to an ENT who caught it. On the day of his surgery, we were told to arrive at 7:00 a.m. and that my 6-month-old couldn’t eat after midnight. Instead of being taken back at 7, he wasn’t brought to surgery until 1:00 p.m. No infant should have to go over 12 hours without food because of scheduling issues. Two hours after surgery, the staff gave my son apple juice in a bottle, even though he had just had airway surgery. This caused him to asphyxiate. We stayed overnight and were released the next morning at 9:00 a.m. By 1:00 p.m., my son was back in the emergency room because he could not breathe. He had to be placed on Heliox, and we were left begging doctors to transfer us to Birmingham. There was only one respiratory nurse in the entire hospital who could administer the Heliox. When my son developed a fever, we were finally transferred to Birmingham at 1:00 a.m. During transport, my son coded and had to be sedated for several days. His airway had swollen shut from being given a bottle two hours after surgery - something that should have never happened. And let’s not even speak about the time my son needed a blood transfusion and was stuck over eight times while they tried to find a vein, even blowing a vein in his arm in the process. Watching your baby go through that level of pain and trauma is something no parent should ever have to endure. I could have lost my child due to the negligence and lack of urgency from the staff at Huntsville Hospital. This could have been anyone’s child. And after all of this, Huntsville Hospital still continues to send me bills. Families deserve better. Patients deserve better. My son deserved better.

Walter Hinman 01 November 2025

Poor customer service by Huntsville Hospital
My calls keep getting disconnected by Scheduling Office. Has happened numerous times over the past 4 days. Get halfway thru a call and it drops no matter 3 different phones I use. After the scheduler said they had phone issues...I always requested at beginning of call to call me back giving my phone number, THEY NEVER DO!!...consequently have been unable to schedule my MRI albeit trying over 20 times. Poor customer service!!

Kyla Hood 28 July 2025

Terrible service. Terrible.
I do not have something as simple as a patients portal. I'm 34. One of the rns dug a needle round and round in my arm traumatizing me intentionally. Took almost 2 hours to get an IV and fluids. They never ran my blood so they don't know what's wrong.

Tonette Simpson 18 July 2025

I waited for 6 hours before I even went to back
I know next time not to come here because you will spend your whole day sitting in the ER.

Phillip Jordan 08 January 2025

I feel compelled to share critical concerns of patient care at Huntsville Hospital
I write this review with deep sadness following the recent loss of a loved one under the care of Huntsville Hospital. As a Doctor of Public Health Candidate at George Washington University with extensive experience in healthcare systems and patient safety, I feel compelled to highlight several critical concerns that demand immediate attention to improve the quality of care at this facility. Key Issues: Delayed Medical Response (Over One Hour): Despite repeated notifications about the patient’s irregular breathing, it took over an hour for a physician to respond. Such delays in addressing acute health issues are unacceptable and jeopardize patient safety. Inadequate Room Temperature Regulation: On multiple occasions, the room temperature was set to 60 degrees, leaving the patient shivering and distressed. Maintaining appropriate room conditions is essential for patient comfort and recovery. Communication Failures: The room phone was disconnected for two hours, limiting the patient’s ability to call for help. Functional communication systems are critical for ensuring patient safety. Delayed Nurse Call Response: Nurse call button response times often exceeded 10 minutes, delaying essential interventions and causing unnecessary distress. These failures reflect broader systemic issues in care delivery, eroding trust and compromising patient outcomes. They also highlight troubling disparities in how Black and Brown communities are treated in healthcare settings.

Cristine Geiger 12 November 2024

Very unhappy with the treatment after surgery.
Told the nurses multiple times my Iv hurt. Took them til hours after surgery to change it! I'm on blood thinners and my surgery was Thursday and it's now Monday and still looks that bad and feel that bad!

Ashley Primeaux 05 January 2024

$10k for 1 bag of IV fluids and an X-ray
This hospital treated me with 1 bag of IV fluids and an X-ray to make sure I didn't need an appendectomy. A week later they billed me for $10k. I am uninsured and I don't have any excess income. They didn't give me any kind of heads up how much they were going to charge me. I was there for around 2 hours. Go anywhere else.

Rodney D. Rothstein 24 October 2023

One of the WORST hospital experiences I’ve ever had!
Doctors and nurses poorly communicate and don’t ever tell you, as the patient in the ER, what’s going on in your case

Lee Foy 08 September 2023

Too slow!
There 7 hrs for a 10’ heart cath.

Joshuah Gregory 15 August 2023

REVIEW #3 Deserves any letter grade lower than an F
I have been all over the country and abroad and I have never seen a hospital in such bad performance with service and negligence as Huntsville Hospital. As a combat veteran, I have experienced immensely much better quality service at a makeshift medical facility in combat zones. I will never visit Huntsville Hospital as long as I live because even if I'm dying, you will die quicker from the terrible service there than you would of a natural death. This place deserves any letter grade lower than an F because an F would be doing them too much justice. If you value your health at all, find somewhere else to go because at the end of the day, you can't do any worse. The level of unprofessionalism and lack of productivity is unreal.