ourdes ortiz 05 January 2026

This hospital treated us horribly
Dad was transported to er through 911. He passed away and none of the family was told the time he passed until we asked. Furthermore. Not staff member told us what he died from until we opened his my chart. Didn’t expect to hear to find out that way. Then after we waited to say our goodbyes we were told by this nasty nurse that we had to leave. No paper work or anything but this isn’t going to stay like this.

Crystal Cotto 02 September 2025

I am done with St Luke's!
Dr White in the ER was rude and dismissive. My daughter had concerns and he said the test wasn't necessary and it's a waste of money. When I questioned him, he doubled down on his rudeness! His job is to help us find a solution to the problem. Billing is a separate dept! And is none of his concern. Once he began yelling at me, I asked for a Head Supervisor and he replied with I am the Supervisor. I used to work for St Lukes for years and called his bluff. Lo and behold the Nursing Supervisor showed up moments later. Doctor was so rude and even said he could pull up some statistics to prove that my daughter's concerns were not important, and felt he was insulting my intelligence (a medical professional as well). If I can, I will try to avoid going to any St Luke's facility. Going to switch all my Doctor's to LVHN! I'll take my "insurance monies" elsewhere.

RAH Admin 30 October 2019

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