BON SECOURS ST FRANCIS MEDICAL CENTER
13710 ST FRANCIS BOULEVARD MIDLOTHIAN VA 8045947400 3 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Morgan Street 19 April 2026
Verified User
The standard of care is in HELL!
If I could, I'd give 0 stars. With the exception of the intake staff, I was largely ignored, misdiagnosed, and under treated. I left the ER in the early hours of April 9th 2026 after 5hrs of consistent vomiting, elevated BP, and severe dehydration after being discharged with a "stomach bug" (no fever, no diarrhea, etc). I was seen at 2 other ERs and ended up hospitalized for a week only to be told that St. Francis not only had the proper staff to treat my GI issues, but that they should have. Because of the poor treatment and disregard I endured, I missed my child's birthday party and had to cancel the first vacation I was going to take in over 8 years. I also deteriorated swiftly and significantly leading to the hospitalization. Also, there was another person's information in my chart, no one reviewed my test results with me, and I was rarely checked on. I sat in a hallway with my husband and 4 year old watching as I suffered for hours before I was moved to a room! I have NEVER felt so overlooked in my life.
Rebecca McClurg 13 October 2025
Verified User
We left and went to another hospital
Will NEVER return to this or any Bon secour hospital because how I was treated. Dr Azie was so disrespectful to me and my husband. I was having a severe panic attack and was in A-fib and ended up walking out of the hospital. We left and went to Chippenham.
Mohamed 27 March 2024
Verified User
Never again!
I didn’t feel I received the care I needed. I felt unwelcome here.