Monica Beshara
12 February 2026
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Verified User
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One star. The patient left the hospital with a large black pressure ulcer on his heel
The nursing care in general was abominable. Some nurses would not share any information with the medical power of attorney in the presence of the patient, stating, "I tell you nothing." The social service department was in absentia. They did not appear to do anything to assist with finding a viable payor source or discharge planning. Our family members had to do almost everything. Medicare application, application and verification of VA benefits, coordination of care and discharge planning and coordination. The medical staff did not know what was going on. They could not answer questions regarding lab or scan results when asked during their visit with the patient. No one seemed to be monitoring lab trends or response to treatments. Blood glucose for newly diagnosed diabetes was very poorly managed and never controlled. The patient left the hospital weighing 17lbs LESS than on arrival (no, he isn't a cancer patient!) and with a large black pressure ulcer on his heel because no one turned him! Basically, no one seemed to "care" about the patient. He was just another number.... Who was kept about two weeks longer than seemed medically necessary as nothing was done during the last two weeks that couldn't have been done in rehab or at home. And I'm sure they will charge him for those two weeks, too. No regards to quality of care or expense incurred by the patient.
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Fietta Campbell
14 January 2026
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Verified User
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NOT HAPPY!!!
I was suggested to bring my mother to this ER because it’s supposed to be the best. While the majority of the staff has been very nice and can’t help but be frustrated with how long we had to wait with the critical-ness of our situation. I am very understanding that they are busy, but this wait is beyond ridiculous. We were called back just to be sent back into the waiting room after several tests being done. We were literally the only patient in the back waiting for the physician, but was told to go back out to the waiting room. The waiting room is damn near empty and as I type this we are still waiting to see “said physician”. We arrived around 7-8pm and it’s about to be 2am. Still sitting…this is not okay. I could have went to my local hospital ER where I expect this type of foolishness to go on.
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Karla Flores
28 December 2025
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Verified User
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They took forever to get me a room while I was struggling to breath
I was in the ER for almost 6 hours. Terrible
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William Jones
06 December 2025
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Verified User
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Predatory, high-interest cards?
I have just read an article where a woman in Cobb Co was in debt over hospitals offering her Care Credit cards. According to WSB, Emory, a United Methodist organization, offers these predatory, high-interest cards and often pushes it to their patients. The North Georgia Conference of the UMC needs to kick them out of the denomination for their greed and should lose their nonprofit tax exempt status. Onward with the taxes!!!
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connie
04 May 2025
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Verified User
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Billion dollar company and no hot water to wash your ass
When I say I hate Emory with a passion Because of my kidney transplant which I regret getting done here. I'm here again on the fourth floor. No coffee machine and get this they have no hot water.
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Leticia Alexander
21 January 2025
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Verified User
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Quick to operate but ignored during recovery
I am very disappointed in the care that my love one has received at this hospital. The Doctors only wanted to talk to my relative when it was time to operate where the hospital could be profitable. My relative was ignored during the recovery process.
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D Dixson
02 October 2024
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Verified User
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Called us an hour after we left after waiting 5 hours shivering
5 hours in ER waiting room. Immunosuppressed and place in general population in ER. Hard plastic wheel chair with bad back issues. No comfort offered, (shivering from cold). Finally just left, got a call an hour later wanting to know where they can't find us. After 6 hours they can't find us. Told her we were exhausted and left. She let me know they were busy and had some folks there for 10 hours.
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John Carroll
05 June 2024
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Verified User
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NOT too big to fail, Emory is failing
0 Stars. Dysfunction junction. If you ever get to see one of the excellent surgeons, doctors, nurses or other professionals, they are top notch. Unfortunately there is an army of incompetents standing in the way. I have now sent multiple requests to get a prescription refilled. I have called and talked to a person who lied and said they'd "send it in". I like my doctor, but not being able to get a prescription renewed, to the point of running out of the medication, is the end.
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Abalene Diego
26 April 2024
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Verified User
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Nursing staff (icu and step down rooms) were Incompetent and rude
Honest opinion is they need people that want to help and be real and caring towards patients. Basically dismissed my father’s needs and when he passed, they stated that they weren’t liable to be as attentive to him since he was on palliative care (not hospice) . Worst hospital I’ve been to in my personal experience.
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Robbie Barber
17 October 2023
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Verified User
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I was scared that I would not get the best care
Very dirty, the moment I walked in I was surprised at how dirty it was . Looked like I’d catch something from walking inside. Every staff member I spoke to were mean, rude and nasty. Not just towards me but towards each other and other patients. I literally walked out with a life threatening injury to drive 1 1/2 away to another hospital because I was scared that I would not get the best care. They need to do something with this place. Start all the way over
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