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My mother was left sitting in her own urine and feces for hours
My mother called me in tears after she had been left sitting in her own urine and feces for hours without assistance. She had not received her dinner and had no call alarm button available to request help. She was frightened, uncomfortable, and unable to advocate for herself. My mother was left in an unsafe, undignified, and unhygienic condition for an extended period of time with no way to call for help. Additionally, the inability to reach the unit multiple times through the hospital’s main line raises serious questions about communication, staffing, and patient safety.
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